Testimonials
"Mel is the best you can get when it comes to effective and knowledgeable training. Her real life experience and no nonsense style keeps the room alive and engages all learners. I would attend every training course she does if I could. Her legal expertise is second to none and wouldn’t hesitate to recommend her across the sector."
Elizabeth O'Neill CMIOSH, Health and Safety Partner at The Wrekin Housing Group - March 2021
"Mel has an enthusiasm for all things housing and her courses reflect that passion as she sets out the law but also practical guidance which can be used once back in a working environment. Once you’ve attended one of Mel’s courses you cannot help but feel invigorated in the subject matter!"
Kelly Bushby, Legal & Governance Manager at Livin Housing - March 2021
"Guiding your way through the ever changing world of Housing, Eligibility etc can be a minefield. However, after I have attended a number of training courses on varying subjects, delivered by Mel, I come out with a greater understanding of the subject. Mel is well versed in legislation and caselaw and is able to deliver this information into manageable chunks, using useful examples. Everyone needs a Mel Cant on speed dial!!"
Lewis Rodgers, Resettlement Services Manager at City of York Council - March 2021
"Mel has delivered training several times at my organisation which is testament to how fab she is. She is informative and flexible and the team always enjoy her sessions. I would highly recommend Mel she comes with a wealth of experience and is an engaging and personable trainer."
Annie Naisbett CIHCM, Housing Services Manager at BPHA - March 2021
"I first came across Mel’s training many years ago. She impressed in being able to put across complex legal information in such way front line housing officers could easily see how the law could be implemented day to day. Since then Mel has been my go to housing law trainer in a number of organisations I’ve worked in. Staff having had Mel’s training will always ask for her to come and train again. This is not just because of the good training but also Mel’s willingness to support between training sessions."
Andrea Vincent, Independent DV and Homelessness Consultant - March 2021
"Mel has delivered really comprehensive housing law and housing manangement training to our front line staff at Six Town Housing on numerous occassions. The feedback is always extremely positive. She has an easy style of delivery that encourages questions and participation and the staff really get a lot from her without being overwhelmed with legal jargon! Mel was a good sounding ground for our revised tenancy agreement and her knowledge and experience in the Housing field is second to none."
Maria Worthington, Business Manager of Neighbourhoods at Six Town Housing - March 2021
"Whilst at Shepherds Bush Housing Association, Mel provided training to our surveyors and repairs men and women in respect of our legal obligations in respect of repairs, disrepair, improvements and adaptations. Her training style and knowledge is absolutely first class leading the delegates to ask for more training from her. I absolutely highly recommend her for her experience, wit and turning the plethora of repairs legislation and best practice into something easily accessible and dare I say it, fun!"
Katrina Robinson MBE, Associate at Capsticks Solicitors LLP - March 2021
"I love how Mel has the ability make legislation interesting and understandable. A wide range of knowledge and a balanced view, especially around part 6 & 7 of the Housing Act 1996. As both a delegate and coordinator setting up workshops Mel’s training sessions are always well received and get great feedback."
Karen Jackson, North Yorkshire Home Choice Co-Ordinator at City of York Council - March 2021
"I can’t recommend Mel enough for her various training courses, My team and I have had 5 different courses from her in the last couple of months and I kept booking with her due to her straight forward approach, clear language, lovely personality and that my team found her engaging and quote her when looking at our cases. I had 1-2-1 training yesterday on S202 reviews to help my own understanding and can honestly say I’ve woken this morning and feel relaxed and comfortable about dealing with them compared to the anxiety they caused before."
Cheryl Gullifer, Housing Options Team Leader at Wealden District Council - October 2021
